Requesting Support

You can request support at any stage of your operation by filling a form and submit it for Joopy support personnel. 

Proceed as follows:

  1. Click on the personal icon  (1) field in the Home page modules bar.  A drop‑down menu is displayed.

  1. Select Support (2) in the dropdown menu. A Contact Support form is displayed.

  1. Select the Subject from the drop-down menu (3).

  1. Select the Module (Subject) from the drop-down menu (4).

  1. In case you have a file with information, press the Attach File  button to browse your directories and insert the file to the Attach
  2. Insert in free text a Description (6) of your request from Support.
  3. Press Submit  (7) when completed to send your support request.  



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